The Company

You will be working for an large, independent and award-winning Insurance Broker who are looking to add an Claims Account Handler to their team. They have been successfully established for over 20 years and have a good reputation within the market, who provide business and personal insurance to their valued clients. This role is office based (5 days a week) but does promote some flexibility

The Role

• To support the Claims Property Department by ensuring that claims handling and processes are carried out efficiently and correctly from first notification to settlement including payments, fraud detection and liaising with loss adjusters when required

  About You

• Educated to a minimum level of GSCE or equivalent with at least an A – C pass in respect of English and Arithmetic
• Experience of working in a claims environment
• Excellent communication skills – written and verbal, focusing on customer service skills with a professional and friendly telephone manner and the ability to communicate clearly
• Exceptional attention to detail and accuracy ensuring that high standards of quality are consistently maintained
• Ability to work within a team environment and to co-operate with team members thereby building effective working relationships
• Sound knowledge of Microsoft Office packages and the ability to learn new systems and processes as required