The Company

You will be working for an a family-owned, reputable and indpendent Insurance Broker who are looking to add an Commercial Account Handler/Executive to their team. They have been successfully established for over 50 years and have a good reputation within the market, who provide business and personal insurance to their valued clients. This role has a hybrid working pattern, which is beneficial to individuals seeking a balance between office and remote working.

• You will be managing a portfolio Commercial SME Clients (Commercial Combined, Property, Property Owners Liability & PI)
• Responsible for renewals, ensuring that a high retention level has been met
• Responsible for assisting with new business quotations
• Cross-selling relevant insurance products
• Be a main point of contact for customer enquiries
• Attend client and insurer meetings when required
• Providing assistance to other team members
• Provide an exceptional level of service to clients
• Issuing documentation, mid-term adjustments and any policy changes.

About You

• You will have minimum of 8 years of experience of Commercial Insurance experience
• Excellent communication, attention to detail and customer service skills
• Excellent relationship building skills and confident with speaking with clients
• Ideally you will be Cert CII or working towards this
• Good organisation and IT skills