Service Desk Manager
A growing leading Insurance Technology company are seeking a Service Desk Manager to join under the Head of Product Development to manager and oversee the Service Desk Team.
- Manage service for all the products
- Liaising with external customers in person and over the phone
- Training new members
- Keeping the user guides and manuals
- ITIL Qualified
- Self Starter and well organised
- Previous experience of mentoring and leading others
- Strong communicator
- Attention to detail
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